The Effect of Service Convenience on Customer Satisfaction and Loyalty: the Mediating Role of Perceived Service Value and Moderating Role of Perceived Service Guarantee Strength - an Empirical Study of the Restaurant Industry in Taiwan
Identifier | |
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DOI | https://doi.org/10.6141/tw-srda-e99001-1 |
Metadata Access | https://api.datacite.org/dois/10.6141/tw-srda-e99001-1 |
Provenance | |
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Creator | Chang, Kuo-Chien |
Publisher | SRDA - Survey Research Data Archive Taiwan |
Publication Year | 2011 |
OpenAccess | true |
Representation | |
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Resource Type | Dataset |
Version | 1 |
Discipline | Social Sciences |