Baseline patient satisfaction survey in 266 clinics located in three health districts of the Eastern Cape: Amathole, OR Tambo and Chris Hani 2008 (EC-PSS 2008)

DOI

The Eastern Cape Department of Health commissioned the HSRC for a patient satisfaction survey (PSS) to assess patient perceptions, expectations and satisfaction. The aim was to conduct a PSS in three health districts. This was conducted as a descriptive study, and the clinic sample was purposive. A survey was utilised as an instruments to identify issues for quality improvement initiatives. The data set contains 19401 cases with 96 variables.

Identifier
DOI https://doi.org/10.14749/27612348
Metadata Access https://api.datacite.org/dois/10.14749/27612348
Provenance
Creator Human Sciences Research Council
Publisher HSRC
Contributor Human Sciences Research Council
Publication Year 2013
Funding Reference Human Sciences Research Council
Rights Human Sciences Research Council
OpenAccess true
Representation
Language English
Resource Type Dataset
Version 1
Discipline Social Sciences
Spatial Coverage Eastern Cape Province